Everything You Need to Know.

SAPHORIE is a jewelry and accessories brand inspired by European elegance and modern minimalism.

We bring together thoughtfully selected designs with a focus on style, versatility, attention to quality, and accessible elegance.

We believe beautiful style begins with thoughtful choices.

Rather than focusing on endless product selections, we aim to curate jewelry and accessories that reflect contemporary sophistication, timeless appeal, and attention to detail.

Our brand draws inspiration from European elegance, but this does not mean that every product is manufactured in Europe.

We work with suppliers to source our collections. Product origin and material details may vary by item.

If you need information about a particular product, please contact us before ordering.

SAPHORIE operates through its online presence and direct customer inquiries.

Please contact us for information about available purchasing and fulfillment arrangements.

Our collections include necklaces, earrings, jewelry sets, watches, and other contemporary accessories.

Product selections may change as new styles become available.

Material information may be provided in individual product descriptions.

If you need additional details about metals, plating, finishes, or other product specifications, please contact us before placing an order.

Product characteristics vary depending on the materials and construction of each item.

Unless a product is specifically described as waterproof, water-resistant, or hypoallergenic, these properties should not be assumed.

We recommend reviewing the product information or contacting us for clarification.

To help preserve the appearance of your accessories, we generally recommend:

• Avoiding prolonged exposure to water, perfume, cosmetics, and cleaning chemicals.
• Removing jewelry before swimming, showering, or exercising.
• Cleaning accessories gently with a soft, dry cloth.
• Storing pieces separately in a clean, dry place.

Care requirements may differ depending on the materials used.

Product availability may change.

Please contact us to confirm availability, especially when requesting larger quantities or wholesale orders.

Browse our online catalog to discover available designs.

For products offered through our inquiry process, contact us with your preferred items and quantities. We will provide information about pricing, availability, and the next steps.

Certain products and wholesale orders are handled through personalized quotations.

This allows us to review the selected items, requested quantities, product availability, and delivery requirements before confirming the order.

You can submit an inquiry through our contact page.

Please include the product names or references, desired quantities, and delivery country.

Our team will review your request and respond with the relevant information.

Yes. You can contact SAPHORIE to request product information and a quotation without an inquiry fee.

Submitting an inquiry does not obligate you to place an order.

If you need to make a change, please contact us as soon as possible.

Changes depend on the order’s status and any arrangements already made with suppliers or fulfillment providers.

We will review your request and confirm the available options.

Yes. SAPHORIE welcomes wholesale inquiries from independent resellers, online sellers, boutique owners, and entrepreneurs.

Wholesale pricing is provided through quotations based on the products and quantities requested.

Our standard minimum wholesale order is €200, subject to product availability and quotation.

You are welcome to inquire even if you are exploring the possibility of starting a business.

However, eligibility for wholesale purchasing and any required business or tax documentation will be confirmed before an order is accepted.

Yes. You can request a combination of different products from our available collections.

We will confirm applicable quantities, availability, and pricing in your quotation.

Wholesale pricing may vary according to product selection and order quantities.

If you are planning a larger purchase, please include your estimated quantities in your inquiry so we can prepare an appropriate quotation.

We welcome inquiries from online sellers, including those operating through social media, marketplaces, and independent websites.

Please tell us about your intended sales channels so that we can discuss any applicable product listing, photography, or branding permissions.

Dropshipping arrangements are not currently advertised as a standard service.

If you have a specific fulfillment requirement, you may contact us to discuss whether an arrangement is available.

Visit our Become a Reseller page to learn about our collections, wholesale opportunities, and inquiry process.

Shipping availability depends on the destination, product, and fulfillment arrangement.

Please provide your delivery country when making an inquiry so we can confirm the available shipping options.

Shipping charges depend on the destination, order size, and selected delivery service.

Any applicable shipping costs will be communicated before your order is confirmed.

Estimated delivery times vary according to product availability, destination, and fulfillment arrangements.

We will provide available delivery information during the quotation or order confirmation process.

International orders may be subject to customs duties, import VAT, or other charges depending on the destination and shipping arrangement.

Responsibility for these charges will depend on the applicable order terms and relevant regulations.

Please review the quotation and shipping conditions before confirming your purchase.

Available payment methods will be communicated during the order confirmation process.

Payment options may depend on the order type, destination, and purchasing arrangement.

Payment terms will be specified in your quotation or order confirmation.

Please review and agree to these terms before making a payment.

Return and exchange eligibility depends on the type of purchase, applicable consumer protection laws, and the circumstances of the request.

Retail consumer orders and genuine business-to-business wholesale transactions may be subject to different rules.

Please consult our Returns & Refunds Policy for the terms applicable to your order.

Please contact us as soon as possible with your order reference, a description of the issue, and photographs where appropriate.

We will review the situation and explain the available resolution in accordance with the applicable order terms and legal requirements.

Cancellation rights depend on the type of purchase, the order’s status, and applicable law.

Please contact us promptly if you wish to cancel an order, and review our Returns & Refunds Policy for further information.

You can reach us through our website’s contact page, by email at info@saphorie.com, or through WhatsApp at +34 602 65 57 34.

Whether you have a product question, wholesale inquiry, or need assistance with an existing order, we welcome your message.

We aim to respond to inquiries as promptly as possible.

Response times may vary depending on the nature of the request and the information needed.

Of course.

Please share the product name, reference, or link along with your question.

We will provide available information to help you make an informed decision.