Privacy Policy.

SAPHORIE is a jewelry and accessories brand offering curated products to individual customers and wholesale resellers.

ATLANTIC GLOBAL NETWORK LLC is responsible for determining the purposes and means of processing personal data through the SAPHORIE website, subject to any additional arrangements identified with other parties.

EU Representative, if required: Details will be provided following confirmation of the applicable legal requirements and appointment.

For privacy questions, contact info@saphorie.com.

We collect different categories of personal information depending on how you interact with SAPHORIE.

Information You Provide Directly

When you submit a contact form, quotation request, reseller application, or other inquiry, we may collect:

• Name and email address
• Telephone or WhatsApp number
• Country or delivery location
• Business name and relevant business details
• Products of interest and requested quantities
• Messages, questions, and additional information

Purchase and Transaction Information

When you make a purchase, we may process:

• Customer contact information
• Billing and shipping addresses
• Products ordered and quantities
• Purchase amounts and payment status
• Order confirmations and transaction references
• Shipping and delivery information
• Customer service correspondence

Payment arrangements may include bank transfer, Stripe, PayPal, and cash payments where arranged. Payment providers may process additional information under their own privacy policies.

Wholesale and Reseller Information

We may collect business information, preferred products, estimated quantities, and other details needed to evaluate inquiries and manage potential wholesale relationships.

Newsletter Information

If you subscribe to marketing communications, we may collect your email address and relevant subscription information.

Automatically Collected Information

Depending on the technologies enabled, technical information may include:

• IP address and browser details
• Device and operating system information
• Pages viewed and website interactions
• Referring websites
• Approximate technical location
• Cookie and online identifiers
• Access dates and times
• Security and diagnostic information

Website Operation

To operate, maintain, troubleshoot, and secure our website.

Customer Communication

To respond to inquiries and provide product information.

Quotations and Wholesale Applications

To review requests, prepare quotations, and manage reseller inquiries.

Order Processing

To manage purchases, payments, fulfillment, and order updates.

Customer Service

To investigate order concerns, returns, and complaints.

Accounting and Compliance

To maintain required records and meet applicable legal obligations.

Newsletter and Marketing

To send promotional communications where legally permitted.

Website Analytics

To understand website performance where legally permitted.

Advertising Measurement

To measure advertising performance and support permitted advertising activities.

Where the GDPR applies, we rely on the appropriate legal bases for processing personal information.

Where processing relies on consent, you may withdraw that consent at any time.

Where we rely on legitimate interests, we assess whether those interests are overridden by individuals’ rights and freedoms.

Our website uses WordPress and Fluent Forms to collect customer inquiries, quotation requests, and reseller applications.

Submitted information may be stored in our WordPress database and transmitted to our business email inbox.

We use this information to handle the relevant inquiry and related communications.

Submitting a contact or wholesale inquiry does not automatically mean you have agreed to receive unrelated promotional emails.

Where separate marketing consent is required, we will seek it through an appropriate mechanism.

Our website uses WooCommerce to support online shopping and order management.

Checkout, payment, fulfillment, and customer-support information may be processed through WooCommerce and related services.

Payment arrangements may include:

• Bank transfers
• Stripe
• PayPal
• Cash payments where arranged

Stripe, PayPal, and relevant financial institutions may process information according to their own privacy policies and legal responsibilities.

We do not need to receive complete payment card details when those details are entered directly into a payment provider’s secure interface.

We do not sell payment information to third parties.

Our website is hosted using services provided by Namecheap.

We also use WordPress, WooCommerce, Fluent Forms, and Google reCAPTCHA.

These services may process information necessary for website operation, form submissions, transaction management, security, and spam prevention.

Google reCAPTCHA may process device, browser, interaction, and other technical information for security purposes.

The precise information processed depends on the services and their configurations.

SAPHORIE uses or has installed technologies for website analytics and advertising measurement.

Google Analytics 4

Used to analyze website activity, traffic, and visitor interactions.

Google Search Console

Used to understand website visibility and performance in Google Search.

Meta Pixel

Used for advertising measurement and potentially audience-related advertising functions.

Google Ads Tracking

Used for conversion measurement and related advertising functionality.

TikTok Pixel

Used for advertising measurement and potentially other advertising-related functions.

These services may process identifiers, device information, and website interactions, depending on their configuration.

SAPHORIE is reviewing its tracking configurations and cookie consent controls. Details will be updated as necessary.

Our website uses or may use cookies and similar technologies for essential website functionality, shopping features, analytics, and advertising.

Essential Technologies

Support website operation, security, sessions, and WooCommerce functions.

Analytics Technologies

Help us understand website usage and performance.

Advertising Technologies

Support advertising measurement, audience-related functions, and campaign optimization.

Preference Technologies

Remember certain settings and choices.

Where legally required, we request consent before activating non-essential technologies.

Visitors should be able to accept or reject optional cookies and subsequently change or withdraw their preferences.

The cookie consent provider, active cookie inventory, and current configuration are being verified.

We may send newsletters, promotional messages, product announcements, and other marketing communications where legally permitted.

Where consent is required, we seek valid consent before sending such communications.

You may withdraw consent or object to direct marketing at any time.

Marketing emails should include an unsubscribe mechanism where required.

You may also email info@saphorie.com to request that promotional communications stop.

Communications necessary to process an order or respond to an inquiry are separate from optional marketing messages.

We may share personal information with relevant third parties where necessary for legitimate business purposes.

Payment Service Providers

To facilitate and confirm payments.

Banks & Financial Institutions

To process transfers and maintain required financial records.

Shipping & Delivery Providers

To arrange transportation, fulfillment, and delivery.

Website & Hosting Providers

To operate, maintain, and secure our website.

Form & Email Service Providers

To receive and process customer communications.

Analytics & Advertising Providers

To support legally permitted measurement and advertising functions.

Professional Advisers & Authorities

Where necessary for legal compliance, advice, or lawful requests.

The information shared depends on the relevant service and processing purpose.

Appropriate data processing arrangements are required where providers process personal data on our behalf.

Some providers may act as independent or joint controllers depending on their processing activities.

SAPHORIE is operated by a company registered in the United States and serves customers in Europe and potentially other markets.

International hosting, payments, analytics, advertising, and other technology services may involve personal data being accessed or processed outside the European Economic Area.

Where the GDPR applies, international transfers must comply with the applicable requirements of Chapter V.

Depending on the circumstances, safeguards may include:

• Applicable European Commission adequacy decisions
• Valid certifications under applicable adequacy frameworks
• European Commission Standard Contractual Clauses
• Other lawful transfer mechanisms or permitted derogations

A documented review of the relevant recipients, destinations, and transfer safeguards is still pending.

Information about applicable safeguards may be requested at info@saphorie.com once verified.

We retain personal information for as long as necessary for its collection purposes, subject to applicable legal obligations and justified business needs.

Customer Orders & Financial Records

Retained as necessary for tax, accounting, contractual, and legal requirements.

Contact & Quotation Requests

Retained while needed to handle the inquiry and for a justified period afterward.

Wholesale & Reseller Records

Retained while necessary to assess and manage the business relationship.

Newsletter Records

Retained while a valid marketing basis exists, with limited records where necessary to demonstrate consent or respect opt-outs.

Website & Security Records

Retained according to justified technical, operational, and security needs.

Analytics & Advertising Data

Subject to applicable provider settings, retention controls, and legal requirements.

We periodically review whether personal information remains necessary and delete or anonymize it where appropriate.

Specific retention periods or objectively defined criteria remain to be documented.

We take the security of personal information seriously.

Our website uses HTTPS encryption to help protect information transmitted between visitors and the website.

Personal data protection also requires appropriate administrative, technical, and organizational safeguards based on processing risks.

Additional security measures, including administrator access controls, maintenance, backups, and provider configurations, require verification.

No electronic transmission or storage method can guarantee absolute security.

If you believe your personal information has been compromised, please contact info@saphorie.com.

Where the GDPR applies, you may have the following rights, subject to applicable conditions and exceptions.

Right of Access

Request access to personal information we process about you.

Right to Rectification

Request correction of inaccurate or incomplete information.

Right to Erasure

Request deletion where legal conditions are satisfied.

Right to Restrict Processing

Request restrictions on certain processing activities.

Right to Data Portability

Receive certain information in a structured, commonly used, machine-readable format where applicable.

Right to Object

Object to certain processing, including direct marketing.

Right to Withdraw Consent

Withdraw consent where processing relies on consent.

Automated Decision-Making Rights

Exercise applicable rights relating to certain solely automated decisions producing legal or similarly significant effects.

We respond within applicable legal deadlines. Under the GDPR, the standard period is one month, subject to permitted extensions.

You may also lodge a complaint with a competent data protection supervisory authority.

SAPHORIE does not specifically direct its website or marketing services toward children.

Where processing a child’s information requires parental authorization or another legal safeguard, we will comply with applicable requirements.

If you believe a child has provided personal information inappropriately, please contact us.

Our website may contain links to external websites, payment providers, social media platforms, and other services.

These third parties may operate under their own privacy policies and data processing practices.

We encourage you to review their privacy information before providing personal information.

We may update this policy to reflect changes in business operations, website technologies, legal requirements, or data processing practices.

The effective date at the beginning of this policy will be updated when changes are made.

Where legally required, we will provide additional notice or obtain consent for relevant changes.

For questions, concerns, or requests regarding this Privacy Policy or your personal information, contact:

We value your trust and aim to handle personal information with care, transparency, and respect.